Backed by Y Combinator

The AI backend for collision shops

Let your experts focus on cars. Parrot handles the calls, paperwork, and insurance.

Parrot calls suppliers, emails adjusters, and updates your system of record around the clock. You approve the work in one tap before anything is final.

BUILT TO INTEGRATE WITH

How it works

The shop management platform you can talk to.

Parrot handles calls and emails across suppliers, adjusters, and customers — and checks in with you before anything goes out the door.

01
Supplement S01 — RO #4811.pdf
Source all the parts on this supplement.
On it. I'll call vendors and check back when I have quotes.

Tell Parrot what to do.

Forward an estimate. Type a request. Pick up the phone. Parrot handles the channel you used and figures the rest out.

02
P

Parrot gets it done.

Suppliers on the phone for parts. Adjusters on email for supplements. Customers wherever they prefer. Same Parrot, different channels.

03
Sourced all 13 parts. Saved $1,180 vs. all-OEM. Ready for your approval.

One click to approve.

Before anything goes out the door, Parrot sends you a clean summary. Approve it, push back, or send corrections in the same chat.

90 days at our pilot shop

Parrot works for your shop, not the insurance companies.

Same team, same square footage, same number of bays. The difference is Parrot running your back office.

$150K $180K

Monthly revenue. A 20% lift in 90 days, no added headcount.

+18%
More repair orders booked, month over month. Inbound calls that used to go to voicemail now get answered.
52 days
Supplement turnaround with the carrier. Cars stop sitting in the lot waiting on an adjuster callback.
1411 days
Cycle time, start to finish. Faster turn means open bays for the next job.

Everything your shop needs — all in one place

What Parrot runs

A customer holding a phone, sending repair photos in for an estimate
Instant estimates

When customers call, Parrot gives initial estimates from photos — so you win more jobs on the first call.

Parrot can call 20 different suppliers at once to ensure cheap, fast, and accurate part deliveries.

Parrot can call multiple suppliers in parallel in the exact format you want, verifies each part against the estimate, and brings everything back to one screen where you approve and order in one click.

$2,800+ Average monthly parts savings, per shop.
4 hrs10 min Time to source a full supplement — a morning now finishes in 10 minutes.
Upload supplement
100+ parts in one document
Calling suppliers Live
Keystone Auto Parts verifying part fitment · 18s
On call
Hewlett Supply Co. quote received · 12 of 13 parts
$1,840
LKQ Pebbles "Yeah, we have that — $838 Friday pickup"
$1,720
KSI Collision Parts checking stock · 41s
On call
Calling 20 suppliers in parallel
Best price wins · verified against the supplement
Parts cart 13 items
Front bumper assembly, black painted, with bracket
Front Bumper Assembly #GM1002890DSC
$838.00 Keystone
Front fender, right-hand side, unpainted
Front Fender, R/H #TOY53811-0C040
$412.00 Hewlett
Headlamp assembly, right-hand side
Headlamp Assembly, R/H #TOY81110-60K70
$285.00 LKQ Pebbles
+ 10 more parts
Subtotal · 13 parts $7,441.53
One click to order
All parts, every supplier — handled

See Parrot run your phone, your supplements, and your front desk.

Book a 30-minute demo

Chase and negotiate every supplement and dispute.

Parrot tracks every estimate, supplement, and dispute across your shop, then follows up with adjusters until each one is closed. You see the status of every claim in one place — no more chasing.

~$34K Average supplement dollars processed, per shop, per month.
52 days Average supplement turnaround.
Parrot
Your shop
Parrot on shift
Adjuster
Insurance carrier
SUBMITTED
Supplement
Allstate · 2019 F-150 XLT

Answer every call. Book every job.

Never lose a job to a missed call again. Parrot answers every call, text, and chat 24/7, qualifies the lead, and follows up until they're booked. Your front desk wakes up to a calendar full of confirmed appointments.

+18% More repair orders booked, month over month.
100% Inbound calls answered.
Customers
23 calls today · 14 booked · 9 in follow-up
Parrot is on shift · Last activity 1 minute ago
Parrot · on shift 24 / 7
Tracked customers
LIVE CALL · 02:14
Parrot · with Maria Alvarez · Geico claim
Live transcript · updating in real time
Parrot
"Hi, this is Parrot with Jensen Collision. I hear you've had an accident — really sorry about that. Are you driveable or do you need a tow?"
Maria
"I'm okay to drive, just a little shaken. My rear bumper is pretty banged up."
Parrot
"That's good news. Do you have a claim filed yet, or is this still fresh?"
Maria
"I filed with Geico this morning. They gave me a claim number."
Parrot
"Perfect. I can pull that up while we talk. We have an opening Thursday at 2 — does that work, or would morning be better?"
Call summary · 3m 18s
Parrot · with James Patel · Progressive claim
Parrot
"Hey, this is Parrot with Jensen Collision. What can I help you with today?"
James
"Somebody hit me in a parking lot. Just need to get a quote for the repair."
Parrot
"Got it. Is the car driveable? And do you have a claim filed, or are you paying out of pocket?"
James
"Yeah it drives fine. Filed with Progressive last night, claim number is on my phone."
Parrot
"Perfect. I can take a few photos through text if you want a quick ballpark, or schedule you for an in-person estimate. Which works better?"
James
"Let's do tomorrow afternoon in person. 2 PM if that works."
Parrot
"Got you down for 2 PM tomorrow. I'll send a confirmation text with our address. Take care, James — see you tomorrow."
James
"Thanks, see you then."
Call summary · 4m 02s
Parrot · with Robert Tanaka · State Farm DRP
Parrot
"Hi Robert, this is Parrot with Jensen Collision. State Farm gave us your information — thanks for choosing us."
Robert
"Hey, yeah. They said you all are on the DRP list. What's the process from here?"
Parrot
"We'd love to take a look at the truck. Are you driveable enough to bring it by, or do you need us to arrange a tow?"
Robert
"I can drive it over. When works?"
Parrot
"How about Friday at 10 AM? I'll send a text confirmation with directions and what to bring."
Robert
"Friday at 10 works. Thanks, see you then."
Parrot
"Sounds good, Robert. We'll have everything ready for you. Drive safe and have a great rest of your day."
Robert
"You too, thanks."
Call summary · 2m 47s
Parrot · with David Chen · cash-pay estimate
Parrot
"Hi David, Parrot with Jensen Collision. How can I help today?"
David
"Hit a pole backing out of my driveway. Front passenger side. No insurance involved, just need a price."
Parrot
"Sorry to hear that. Easiest path is for you to bring it by so we can write a proper estimate. Want to come tomorrow morning?"
David
"Yeah, what time?"
Parrot
"9:30 AM works for us — should take about 30 minutes. I'll text you the address now."
David
"Got it. See you at 9:30."
Parrot
"Perfect. I've got you on the books — we'll see you tomorrow at 9:30. Have a good evening, David."
David
"Thanks, you too."
Most recent follow-up · today
Parrot · with Jessica Park · 3rd touch
Parrot
"Hi Jessica, this is Parrot with Jensen Collision following up on the estimate we sent you last Tuesday. Just wanted to check in and see if you had any questions or wanted to get the work scheduled. Give us a call back when you get a chance — happy to help. Have a great day."
Call went to voicemail · Parrot left message
Texted: "Hi Jessica, Parrot from Jensen Collision. Wanted to follow up on your Outback estimate — happy to answer questions or get you on the schedule. Text back any time."
↓ Next: check back Friday morning
Most recent follow-up · today
Parrot · with Linda Vasquez · awaiting carrier
Parrot
"Hi Linda, this is Parrot with Jensen Collision. Just checking in on the Pilot — wanted to see if you've heard back from your adjuster yet."
Linda
"Not yet. They said it'd be a few more days."
Parrot
"No problem. I'll check back Friday morning. In the meantime, if you hear anything from them, give us a call and we can get you scheduled right away."
Parrot
"Talk Friday."
Linda
"Thanks Parrot, appreciate the follow-up."
Parrot
"Of course, Linda. We'll talk Friday — have a great rest of your week."
Linda
"You too, take care."
The call that booked them · today
Parrot · with Marcus Williams · after 4 follow-ups
Parrot
"Hi Marcus, this is Parrot with Jensen Collision. I know we've been playing a little phone tag — just wanted to check in on the Wrangler estimate. Anything I can help with?"
Marcus
"Hey, yeah, sorry. I kept meaning to call back. I think I want to get it done."
Parrot
"Great. We have openings next Wednesday or Friday morning if you want to drop it off."
Marcus
"Wednesday works. What time?"
Parrot
"8 AM is open — I'll send a confirmation text. Glad we connected, Marcus."
Marcus
"Appreciate it. See you Wednesday at 8."
Parrot
"Sounds good, Marcus. We'll have everything ready when you drop it off. Have a great rest of your day."
Marcus
"You too, thanks."
Update call · today
Parrot · with Otoniel Lopez · RO #4811 day 22
Parrot
"Hi Otoniel, Parrot with Jensen Collision. Quick update on your Silverado — parts arrived this morning, we're back on schedule for Tuesday pickup."
Otoniel
"Oh great. Tuesday what time?"
Parrot
"Should be ready by 3 PM. I'll text you a confirmation that morning. Also confirmed your rental extension with Enterprise through Tuesday."
Otoniel
"Perfect, thanks for the update."
Parrot
"You bet. We'll talk Tuesday — have a great weekend, Otoniel."
Otoniel
"You too, thanks Parrot."
Update call · today
Parrot · with Linda Hoffman · RO #4827 day 12
Parrot
"Hi Linda, Parrot with Jensen Collision. Just wanted to let you know your Camry's on track for Wednesday pickup — paint goes on tomorrow, polish and reassembly Thursday."
Linda
"Thanks for keeping me posted!"
Parrot
"Of course. I'll send another update Wednesday morning with the exact pickup window."
Linda
"Sounds great, talk Wednesday."
Parrot
"Will do. Take care, Linda — have a wonderful evening."
Linda
"You too, bye."
Post-repair follow-up · today
Parrot · with Steven Mok · review request
Parrot
"Hi Steven, Parrot with Jensen Collision following up on your CX-5 — just wanted to make sure everything's been good since you picked it up."
Steven
"Yeah, everything's great. Front desk was amazing — kept me in the loop the whole time."
Parrot
"That's wonderful to hear. If you have a minute, would you mind leaving us a quick review on Google? It really helps the team. I'll text you the link."
Steven
"Happy to. Send it over."
Parrot
"Awesome, sending now. Thanks again for trusting us with the CX-5, Steven. Drive safe out there."
Steven
"Thanks Parrot, take care."

Book a 30-minute demo with us.

Pick a time that works for you. We'll walk through exactly how Parrot would run your back office.

  • See Parrot answer a real inbound customer call and book a drop-off, live on your shop's line.
  • Watch it work a supplement: pull the estimate, call the adjuster, push approved parts to your supplier.
  • Walk away with a written pilot scope — shops, call volume, go-live date, what we own end-to-end.
Phillip Baek
Phillip Baek
Co-founder & CEO, Parrot